Terms & conditions

Terms & Conditions 

Here at Cosmos we always put our customers as first priority and we commit ourselves to provide the best prices and customer services as best as we can.

As a family business operating for the last  15 years, we thrived and gained experience throughout our journey.

Please read carefully our T&Q 

If you have questions please contact us at:

Via E-mail on: [email protected]

Call us on: (+357) 99 175 175 or (+357) 24 400 333

Text us on: Whatsapp or Viber on (+357) 99 175 175

—————————————

Driving license & Documents required:

To be able to book a rental you will need to provide your ID or passport and driving license. This should be in English. We cannot accept any other form of identification documents or holder of provisional driving license. Driver must be 25 to 75 years of age or with minimum 3 years of driving license holder if under the age of 25.

No person can rent/hire a vehicle if is less than 25 years old unless:

a) He holds a valid licence for more than 3 years and

b) Special arrangements have been made for extra insurance coverage.

c) The excess (deposit) doubles for  group/type D,E,F,G,H.

For over 75 years old can be provided extra insurances that will be charged extra daily basis.

Failing to provide the above mentioned documents in digital or physical form will result in the cancellation of your rental agreement.

Rental Agreement & Driving Rules:

Before:

Driver/hirer and A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) represendative must inspect and document any damages/scratches and/or defects,and the amount of fuel the hired/rented vehicle has before the contract is signed.

Driver/hirer by singing the vehicle rental agreement contract agrees and accepts all Terms & Conditions of A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental).

Canceling:

Driver/hirer hold the right to cancel the rental agreement contract before signing with minimum 1 working days notice and reserves the right to request a full refund.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) holds the right to issue a voucher for the full amount with no expiring date instead, if the above mentioned are not met.

If rental agreement contract is signed and hired/rented vehicle is picked up by driver/hirer and a cancelation is requested, A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) will charge only the days used as a new contract with a new price per day as the price given for each rental agreement is different based on length and vehicle type.

During:

If the rented/hired vehicle is not delivered by the driver/hirer on the agreed date, time and place A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) has the right to take possession of the rented/hired vehicle by any means. If unable to do so is entitled to declare the rented/hired vehicle stolen, cancel all insurances and report to the police.

All vehicles are not allowed to drive off road and to the Akamas area. If you do so the excess amount will be charged and all damages will be paid in case of accident and driver/hirer has to pay for their own transportation from the scene of the accident. 

The driver/hirer agrees to drive the hired/rented vehicle with caution and care at all times. If hirer/driver drives the hired/rented vehicle with negligence, all insurances are canceled and all damages cost on hired/rented vehicle are the responsibility of the driver/hirer.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) has the right to terminate the rental agreement contract and take possession of the hired/rented vehicle at any time if, in own absolute discretion thinks that the hired/rented vehicle is not handled the proper way.

The hirer/driver also agrees:

a) Not to permit any other person to drive the hired/rented vehicle unless he obtains A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) written consent.

b) That no person with physical, mental, vision or hearing defects will be permitted to drive the hired/rented vehicle.

c) That the hired/rented vehicle will not be used, on NON ASPHALTED ROADS to propel or tow any other vehicle, for racing, for speed testing, to carry passengers or goods for reward, outside Cyprus.

d) Not to drive the hired/rented vehicle on flat tyres. In such a case all damages are driver's/hirer's responsibility.

F) Not to drive under the influence of alcohol.

Tax invoice:

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) will not give to a physical person a tax invoice.

Tax invoice will be given ONLY to companies that request and provide all relevant information required to issue a tax invoice.

Deposit - Excess:

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) will charge this amount on top of your rental amount.

This amount is what you are liable for in case of damages.

The amount depends on your car group, insurance, years of driving licence holder and age.

Once the rental agreement is over A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) will release the amount and usually it takes up to 7 working days depending on your payment provider(bank).

In case if any amount is withhold or charged on your deposit (excess) then it could take up to 30 days for the money to return depending on your payment provider (Bank).

If the deposit (excess) is paid in cash, this shall return back to you immediately after the rental is over.

Breakdowns & Accidents:

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) has a dedicated department working 24/7 and in case of accidents/emergencies or breakdowns it will be first priority.

In case of need driver/hirer must call A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) and request advise and help.

In case of accident A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental)  bares no commitment to change or replace the Car.
No refund to be made. Customer has to pay for their own transportation from the scene of the accident.

In case of breakdown A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental)  bares to change or replace the Car as soon as possible.

Driver/hirer must inform the A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) immediately in case of accident. Shall not move or remove the vehicle from the scene only by to do so by police instructions.

In the event of accident, if according the insurance the accident is not driver's/hirer's fault, then no responsibility will be held on them and no amount is to be paid by them.

Police & Driving Laws:

Driver/hirer must obey and follow all police and traffic laws of Cyprus.

If a fine is issued, driver/hirer is fully responsible to pay any fines as this will be issue under their own name and ID.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) has not responsibility to pay on behalf or remind driver/hirer to pay off any fines.

No insurance is covering fines from police.

Payments:

All payments and deposits will be made in Euros.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) does not accept any other currency as payment.

Driver/hirer can pay in cash, card or online.

If a driver/hirer makes payments online, has the responsibility to provide the receipt of the payment to A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental).

Failing to provide the receipt, A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) has the right to deny any requests, upgrades, extensions, contracts, rental agreements, extra drivers, extra equipments and extra insurances to take place.

All charges are payable in advance. A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) reserved the right to deny amends on contracts if a payment is required and has not been made.

Accepted cards are: Visa, Mastercards, Debit-card, Credit-card, AMEX, Apple Pay and Google Pay.

Mileage and Fuel:

Contract is with no mileage limits and has no extra costs.

Driver/hirer has the responsibility to use the correct fuel type of the vehicle hired/rented.

Vehicle is always rented/hired with full tank and has to be return upon the end of the contract with full tank.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) reserves the right to charge the driver/hirer or withhold part of the deposit (excess) amount depending on the percentage of fuel tank missing.

Police control - Turkish Occupied Areas:

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) insurances DO NOT cover and is not valid in Turkish occupied areas.

Driver/hirer is fully responsible for any damages/breakdowns/emergencies and for returning the vehicle on the south part of the island on their own cost.

Driver/hirer will have to purchase a separate insurance that is valid on the Turkish occupied areas on their own cost.

Vehicle Tracking:

By signing the contract driver/hirer gives permission to A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) to use GPS Tracking Devices. Cars are supported with GPS Tracking devices so we can track live all routes. Data will only be used for company's purposes and emergencies.

Lost Items:

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) does not have any responsibility for any personal items lost during or after the rental agreement.

If an item is found in the car rented/hired after the rental agreement is over and the car rented/hired is return, A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) will store and save the item for 1 year.

Driver/Hirer is responsible to contact A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) and request for the item to be send to driver/hirer.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) reserved the right and on own discretion to pay for the item to be send or request from the driver/hirer to pay the cost for the item to be send back to them in case if they live in a different country.

After 1 year A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) reserved the right to dispose the lost items, no matter the cost or personal value of the item.

Availability:

If a driver/hirer requests to upgrade or downgrade vehicle type, extend rental agreement contract, extra equipment and or different return or pickup location, A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) holds the right to refuse if there is no availability or staff to accommodate those requests.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) will not be responsible if those requests cannot be met and will not provide any compensations.

Extra Equipment:

Driver/hirer can request for extra equipment before or after the pickup and contract is sign with a one time payment no matter the length of the contract or car type.

If the equipment is requested after the pickup and contract is signed, an appointment will need to be scheduled with time and date for the equipment to be installed.

Driver/hirer reserves the right to request for the equipment to be removed at any time before or after the pickup and contract is sign.

No refund will be given after the equipment is installed, driver/hirer picked up the car and contract has been signed even if the equipment is removed.

Refund will be given only if the equipment was not installed and payment has been made or if equipment is removed before driver/hirer picked up the car and contract has not been signed yet.

Pickup & Returns:

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) provides specific locations at both airports of Cyprus and in Nicosia.

Locations are provided once the payments for the rental agreement have been made.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) on their own discretion and staff availability is able to accommodate any requests from drivers/hirers for the pickup and returns to be done in a different place.

Extra Driver:

Can be added on the rental agreement contract at any time before or after the contract is signed on an additional cost depending on the length of contract and days that the xtra driver will be covered to drive the rented/hired vehicle.

The extra driver will have to provide their personal information, ID and driving license. (all T&C from Documents & Requirements section applies).

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) holds the right to remove the extra driver if documents and/or payment fee have not be provided and/or made.

Driver/Hirer holds the right to request for the extra driver to be removed with a full refund only before the contract is signed.

If the rental agreement contract is signed no changes can be made and driver/hirer does not have the right to request a refund even if the extra driver has not driven the rented/hired vehicle.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) holds the right on their own discretion to provide a full/partial refund in the event that the extra driver has been removed from the rental agreement contract whilst this is on going.

Upgrade & Downgrade Vehicle Type:

Driver/hirer can request an upgrade on their rented/hired vehicle to be swapped with a bigger vehicle at any time even before or after the rental agreement contract has been signed.

If there is availability the rental agreement will change, a different price will be given and this will depend on vehicle type and length of rental.

In the event that driver/hirer already signed a different contract and wishes to upgrade and swap vehicle type, A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) will request a full inspection on the rented/hired vehicle the driver/hirer already holds.

An appointment will be set for inspection and swap. Process could take up to 1 hour. If A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) finds scratches/damages and/or defects on the rented/hired vehicle that is to be returned upon the inspection, holds the right to refuse the upgrade and charge driver/hirer for any scratches/damages and/or defects found.

The same applies in the event of driver/hirer requests to downgrade and swap the rented/hired vehicle with a smaller type of vehicle.

If a smaller type of vehicle is requested by driver/hirer, will be entitled for a refund on the difference of payments already made for the rental.

Extend & Reduce Rental Agreement Contract:

Driver/hirer holds the right to request for the rental agreement to be extend/reduced before/after the rental agreement has been signed.

To extend the rental agreement contract must be availability. Driver/hirer will have to contact A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) the earliest possible (48 hours notice is preferable) and pay immediately the extra cost and sign a new rental agreement for extending the rental.

In the event that driver/hirer wishes to reduce the length of rental. A new rental agreement contract will be set with a new price per day based on length. Once this is agreed and signed, a refund will be given to driver/hirer on the difference of and if payments have already been made.

Insurances:

All rental agreements do include C.D.W Full insurance with an excess amount. The excess amount is also the deposit and that depends on the vehicle type/group.

C.D.W COLLISION DAMAGE WAIVER: Full insurance with excess according to car category reduces the render liability for damage to our vehicles. 

      -Group A-B-C    excess  300 euro

      -Group D          excess  400 euro

      -Group E1-E3    excess  600 euro

      -Group F1          excess  600 euro

      -Group G1-G3    excess  600 euro

      -Group H1          excess  900 euro

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) offers a S.C.D.W SUPER COLLISION DAMAGE WAIVER: Full insurance with excess reduction.

     -Group A-B-C     excess  100 euro

      -Group D.          excess  150 euro

      -Group E1-E3    excess  250 euro

      -Group F1          excess  250 euro

      -Group G1-G3    excess  250 euro

      -Group H1          excess  350 euro

Tyres and Windscreen are not included in any above mention insurances. Any damages is driver's/hirer's responsibility unless “Tyres and Windscreen” insurance is purchased separately. No excess (deposit) reductions apply if purchased.

A.S.T. AEOLIAN STRATEGY TARGET L.T.D. (Cosmos Car Rental) does not offer any insurance for underbody, windows and side mirrors